Our people follow three principles of customer service to be helpful, courteous and friendly. This approach is exemplified to customers before, during and after any contract of service.
Each member of the Dolly’s Cleaning Service team is carefully screened, including police checks. We hire only the most conscientious and professional candidates and each cleaner is thoroughly trained in our systems, products, and equipment.
From light office cleaning to deep cleaning kitchens, our team will ensure your environment is pleasant, safe, and healthy.
For your peace of mind, we carry comprehensive general liability and property damage insurance, and all our staff members are covered by Workers’ Compensation.
Our team is led by Dollvina Van Lyun and Jonty Fernandez.
Dollvina has worked in the Cleaning industry for over 10 years, and is a trained Doctor turned business owner.
Amongst other professional achievements, Jonty has spent more than 10 years working for the Abu Dhabi National Exhibition Centre in an Operational Management role so deeply understands venue and event management.
Our team all use Jobber, a field service management software/mobile app, which shows where our team is, keeping jobs on track by automating their workflow and customer communications.
Jobber can be set up to funnel maintenance reports to our commercial clients Management team if required, ensuring clear channels of communication between the Dolly’s crew, management and clients.